.workflow-checklist{margin:0 0 24px;padding:19px;border:1px solid #dde7e0;border-radius:16px;background:linear-gradient(145deg,#f8fbf7,#fff)}.workflow-checklist-head{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:13px}.workflow-checklist-head h3{margin:5px 0 0;font:800 15px Manrope}.workflow-checklist-head>strong{display:grid;place-items:center;min-width:48px;height:34px;border-radius:999px;background:#e9f2df;color:#376858;font-size:12px}.checkpoint-list{display:grid;gap:7px}.checkpoint-item{display:grid;grid-template-columns:31px 1fr;align-items:center;gap:10px;padding:10px 11px;border:1px solid #e4eae5;border-radius:11px;background:#fff;cursor:pointer}.checkpoint-item input{position:absolute;opacity:0;pointer-events:none}.checkpoint-mark{display:grid;place-items:center;width:28px;height:28px;border:1px solid #cbd7d0;border-radius:9px;color:transparent;font-size:13px;font-weight:800}.checkpoint-item>div{display:flex;min-width:0;flex-direction:column}.checkpoint-item strong{font-size:12px}.checkpoint-item small{margin-top:2px;color:#7d8c87;font-size:10px;line-height:1.4}.checkpoint-item.completed{border-color:#bcd9c7;background:#f1f8f2}.checkpoint-item.completed .checkpoint-mark{border-color:#4b9a67;background:#4b9a67;color:#fff}.checkpoint-item:has(input:focus-visible){box-shadow:0 0 0 3px rgba(58,116,96,.14)}.checkpoint-item:has(input:disabled){cursor:default}.workflow-readonly{display:block;margin-top:10px;color:#8b9692;font-size:10px}
.staff-history{margin-top:23px;padding-top:20px;border-top:1px solid #e5ebe6}.staff-section-title{display:flex;align-items:flex-end;justify-content:space-between;gap:15px;margin-bottom:14px}.staff-section-title>small{color:#84918d;font-size:10px}.timeline-meta{display:flex;align-items:center;gap:7px}.timeline-meta strong{font-size:11px}.timeline-meta span{padding:3px 6px;border-radius:999px;background:#edf3ef;color:#557269;font-size:8px}.timeline-meta small{margin-left:auto}.history-empty{margin:0;padding:13px;border-radius:10px;background:#f7f9f7;color:#87938f;font-size:11px}
.internal-notes{margin-top:24px;padding:18px;border:1px solid #d9d2e7;border-radius:16px;background:#faf8ff}.internal-note-head{display:flex;align-items:flex-start;justify-content:space-between;gap:15px}.internal-note-head h3{margin:5px 0 0;font:800 15px Manrope}.internal-note-head>span{padding:5px 8px;border-radius:999px;background:#ebe5f5;color:#695580;font-size:9px;font-weight:800}.internal-note-list{display:grid;gap:8px;margin:14px 0}.internal-note-list article{padding:11px 12px;border:1px solid #e5e0ed;border-radius:11px;background:#fff}.internal-note-list article>div{display:flex;justify-content:space-between;gap:15px}.internal-note-list strong{font-size:11px}.internal-note-list small{color:#8d829a;font-size:9px}.internal-note-list p{margin:6px 0 0;color:#5f5868;font-size:11px;white-space:pre-wrap}.internal-notes form textarea{height:88px;padding:12px;font-size:11px;background:#fff}.internal-notes form>div{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:8px}.internal-notes form>div small{color:#897d96;font-size:9px}
.case-survey-summary{margin-top:22px;padding:17px 18px;border:1px solid #efdca0;border-radius:15px;background:#fff9df}.case-survey-summary>div{display:flex;align-items:center;justify-content:space-between;gap:10px}.case-survey-summary h3{margin:5px 0;color:#e5aa15;font-size:22px;letter-spacing:2px}.case-survey-summary>div:nth-child(2){justify-content:flex-start}.case-survey-summary>div:nth-child(2) strong{padding:5px 8px;border-radius:999px;background:#fff;color:#775f22;font-size:9px}.case-survey-summary p{margin:10px 0 5px;color:#665c42;font-size:11px}.case-survey-summary>small{color:#97855a;font-size:9px}
.survey-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:18px}.survey-metrics article{position:relative;padding:20px;border-top:3px solid #efbd31}.survey-metrics small{display:block;color:#778681;font-size:11px}.survey-metrics strong{display:inline-block;margin-top:10px;font:800 28px Manrope}.survey-metrics span{margin-left:4px;color:#84918d;font-size:11px}.survey-results-panel{min-height:330px}.survey-table td{vertical-align:top}.survey-stars{display:block;color:#e7ae21;font-size:14px;letter-spacing:1px}.survey-stars.compact{font-size:12px}.survey-comment-cell{min-width:260px;max-width:440px;white-space:normal!important;color:#596a65;line-height:1.5}
@media(max-width:900px){.survey-metrics{grid-template-columns:1fr 1fr}}
@media(max-width:620px){.workflow-checklist,.internal-notes{padding:15px 12px}.staff-section-title,.internal-notes form>div{align-items:flex-start;flex-direction:column}.internal-notes form>div .solid-btn{width:100%}.survey-metrics{grid-template-columns:1fr 1fr;gap:8px}.survey-metrics article{padding:15px}}